Text messages

How clients agree to appointment texts

LuxeGlamour POS, operated by BSEPT LLC, sends appointment texts on behalf of the salons that use it — only to clients who agreed to receive them.

1. When booking online

Every salon's online booking page asks for the client's name and mobile number. Directly below, separate from any other agreement, is this checkbox. It is unchecked by default and not required to book:

As shown on the booking page (salon name filled in)

Text me appointment confirmations and reminders for [Salon name] at the number above, sent by LuxeGlamour POS. Message frequency varies (typically 1–3 per appointment). Message & data rates may apply. Reply STOP to opt out or HELP for help.

Optional — you'll still get email confirmations either way.

Only clients who tick the box are texted. See it live on an example booking page: https://luxeglamourpos.com/book/bsept — choose a service, a time, and continue to the “Your Info” step.

Screenshots of that flow, captured from the live booking page:

1. The client picks a service on the salon's booking page.
A salon's booking page listing its services
2. They choose a date and time.
The booking page's date and time step
3. On the “Your Info” step they enter their mobile number, and the text-message consent checkbox appears below it — unchecked, optional, and separate from the cancellation-policy checkbox.
The Your Info step showing the unchecked SMS consent checkbox under the phone number field
4. The consent checkbox and its wording, close up.
Close-up of the unchecked SMS consent checkbox and its full wording

2. In person or by phone

A client can also ask salon staff for appointment texts. Staff read this script:

“Would you like appointment confirmations and reminders by text? They come from LuxeGlamour POS on our salon's behalf, usually 1–3 per appointment. Message and data rates may apply, and you can reply STOP at any time to opt out or HELP for help. Is it OK to text you at [number]?”

If the client agrees, staff tick Agreed to receive appointment texts on the client's profile, which records the date consent was given.

3. What clients receive

  • Appointment confirmations, appointment reminders, and receipts the client requests.
  • No marketing or promotional texts.
  • Message frequency varies, typically 1–3 messages per appointment.
  • Message and data rates may apply.
[Salon name] via LuxeGlamour: Hi [First name]! You're booked: [Service] w/ [Stylist], [Sat Sep 19] at [2:00 PM]. To change, call [salon phone]. Reply STOP to opt out
[Salon name] via LuxeGlamour: Hi [First name]! Reminder: [Service] w/ [Stylist], [Sat Sep 19] at [2:00 PM]. To change, call [salon phone]. Reply STOP to opt out

4. Opting out and getting help

  • Reply STOP to any message to stop receiving texts. Every salon texts from the same LuxeGlamour POS number, so STOP ends texts from all of them.
  • Reply START to resubscribe.
  • Reply HELP for help, or email info@luxeglamourpos.com. To change an appointment, contact your salon directly.
  • Carriers are not liable for delayed or undelivered messages.

5. Your information

We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Read the SMS Terms and the Privacy Policy.